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Orders will be delivered in 5-7 working days on regular days, and during sales, will be delivered in 7-10 working days. Orders can face temporary delays during rush hours or delays in verifying information. Orders placed through the online payment system must go through a fraud status check and, once cleared by our payment processor, will be processed further. You will receive an email once the order is shipped with contact tracking information. Be sure to check junk/spam folders as well.
If you spend more than 300 QAR, shipping/delivery will be free. Otherwise, 50 QAR for shipping/delivery charges will be applied.
It depends on the delivery area and the type of shipment. When the order leaves our warehouse, we will send you an e-mail with the courier information with tracking details.
The order will be at the courier warehouse. The Courier will call for the confirmation, which will then be re-attempted. The order will be re-attempted twice, and if not collected, the order will be returned to the shipper.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return results from our error (you received an incorrect or defective item, etc.).
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